Your storefront is anywhere. Omnichannel is the future of commerce, and sellers who are optimizing their businesses by doing more of what they love is what’s making that reality possible. Our 2022 Future of Commerce reports reveal the latest trends and cutting-edge tools that will help you make smart investments in your business — along with inspiration and tactics to set you up for success.
To unearth the top trends, we worked with Wakefield Research to survey 1,500 restaurateurs, retailers, and salon and spa owners, along with 1,000 consumers across the U.S. We also spoke to successful Square sellers and leading industry experts to get exclusive tips on how business owners can embrace innovative solutions and unlock new revenue streams.
Explore the biggest commerce trends at a glance by downloading our stats book, and dive deeper into the restaurant, retail, and beauty spaces with our collection of industry-specific reports. Step inside — the future is waiting for you.
of respondents made purchases directly from social media in the last month.
of respondents say measures to make shopping more contactless have made it more enjoyable.
of customers say they’re interested in shopping via text or chat.